Subject to applicable law, the use of this website and its content is at your own risk. Services and products made available on this website are subject to the conditions imposed by our suppliers, including but not limited to rates, terms of carriage, international conventions and arrangements, and federal government regulations. Suppliers who furnish products or services through this website are independent contractors and not agents or employees of SAT Mexico DMC.
In no event will SAT Mexico DMC be liable to any party for any direct, indirect, special or other consequential damages for any use of this website, any hyper linked site, the acts or omissions of suppliers who furnish products or services through this website, or the products or services offered by suppliers through this website, including, without limitation, whether based in contract, tort, negligence, strict liability or otherwise, that arises out of or is in any way connected with(i) any use of, browsing or downloading of any part of our website or content, (ii) any failure or delay (including without limitation the use of or inability to use any component of this website for reservations), or (iii) the performance or non-performance by us or any supplier, or (iv) any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, even if SAT Mexico DMC and the supplier(s) have been advised of the possibility of damages to such parties or any other party.
We do our best effort to make sure that the travel arrangements we have agreed to make, perform or provide, as applicable, as part of our contract with you, are made, performed or provided with reasonable skill and care. This means that subject to these terms and conditions; we will accept responsibility if your contracted travel arrangements are not delivered as promised or prove deficient as a result of the failure of ourselves or our employees to use reasonable skill and care in making, performing or providing, as applicable, your contracted travel arrangements. Please note that it is your responsibility to show that reasonable skill and care has not been used by us and has affected the enjoyment of the client’s travel arrangements if you wish to claim us.
SAT Mexico DMC works as a middle-agent between our clients and the operator of services. Most products offered on SAT Mexico Online are thus operated by our suppliers. SAT Mexico DMC carefully selects suppliers to manage local services. However, full responsibility for providing and performing the function rests with the local operator/supplier. We act solely as booking agent for the local operator/supplier. The terms and conditions of our supplier will apply. Liability will be limited to the reimbursement of services not supplied due to failure of our services, and we cannot be held responsible for delay, loss or injury caused because of any company or person contracted by us, in our conditions of agent to carry out services. Liability is in accordance to the Mexican Law.
We cannot accept responsibility for any services which do not form part of our contract. Also note that we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen the traveling party would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers.