SAT Mexico Tour and Travel
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Base de conocimientos
General
General Terms
21
AGREEMENT BETWEEN USERS AND SAT MEXICO DMC
USE OF THE WEBSITE
PROHIBITED ACTIVITIES
PRIVACY POLICY
GOVERNING LAW AND JURISDICTION
Ver los 21
Booking Conditions
26
HOTEL RESERVATIONS
HOTEL PAYMENT
HOTEL CHANGE AND CANCELLATION POLICY
HOTEL LATE ARRIVAL OR NO-SHOW
HOTEL GROUP BOOKINGS
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About SAT Mexico
About us in General
2
WHY SAT MEXICO?
RESPONSIBLE TOURISM
How to Book
2
HOW DOES IT WORK?
PRE-DEPARTURE INFORMATION
Aviso de Privacidad
1
Aviso de Privacidad
FREQUENTLY ASKED QUESTIONS
Reservations
14
How much time in advance should reservations be made?
Is the availability of the services guaranteed?
I had problems to finalize a reservation. What should I do now?
When do I receive a confirmation for my reservation?
There is an error in the reservation. What should I do?
Ver los 14
Payments
6
How do I pay?
How secure are online payments?
Where can I see a receipt of my payment?
I keep getting a credit card error while trying to book, what do I do?
What should I do if there are unrecognized or unauthorized charges on my payment card bill?
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Flights
14
Can I hold a flight reservation for booking at a later time?
What options do I have when booking a flight on SAT Mexico Online?
How do I make a seat or meal request when booking my flight?
Can I add another traveler to my flight reservation?
How can I book travel for a group?
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Car Rental
16
What options do I have for car rental?
What are the requirements for renting a car?
Can I hold a reservation for booking at a later time?
When do I pay for the car rental reservation?
What does my car rental include?
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Hotels
16
What types of accommodation are available?
How does it work with the room configuration in hotels?
What types of meals will be offered in hotels?
How can I check availability?
Can I make special requests with my hotel room reservation?
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Tours and Transfers
16
What type of tours are available on SAT Mexico Online?
What is the benefit of booking individual/private services?
What is the benefit of booking a shared travel service?
Can clients book customized tours?
What languages are available for the tours offered on SAT Mexico Online?
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Touring and Vacation Package
12
What type of holiday packages are available on SAT Mexico Online?
What is the difference between tours, touring holidays, and packages?
What is the benefit of booking an individual/private services?
What is the benefit of organized group travel?
Can I request customized programs?
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Traveling in Mexico
General Information when Traveling in Mexico
11
Do clients need a Visa for Mexico?
How is the weather in Mexico?
What is the time zone of Mexico?
What is the best period for traveling to Mexico?
What is high season in Mexico?
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Safety and Comfort
8
Is traveling in Mexico safe?
Is it safe for women to travel in Mexico?
Can you travel with children?
What is the attitude towards gay and lesbian travelers?
Is it advisable to travel at night?
Ver los 8
Health
10
Should you be in good condition to travel to Mexico?
Which vaccinations are recommended before traveling to Mexico?
What to do to avoid jetlag?
What to do to stay healthy in Mexico?
Should you avoid certain types of food or drinks?
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Money
7
What is the exchange rate of the Mexican peso?
How does the Mexican Peso work?
Is it expensive to travel to Mexico?
Can you use your bank cards in Mexico?
Can you pay in US Dollars in Mexico?
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Transportation in Mexico
9
Can you take public transportation?
What types of public transportation exist in Mexico?
How to travel to other cities?
Can I take taxis?
Can I drive myself?
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Communication in Mexico
4
How is internet access in Mexico?
Can I receive American or European television channels?
How can I make (international) phone calls?
How can I send a postcard or a package from Mexico?
Trainning
Commun Topics
0
Documents
0
Clients
0
Programs Catalogue
Descriptions
0
Mexico City
General Info
1
Mexico City General Info
Hotels
0
Others
0
Points Of Interest
0
Providers
0
Restaurants
0
Tours Mexico City
0
Transportation
0
Venues
0
Quintana Roo
AKUMAL Hotels
0
Bacalar Hotels
0
CANCUN Hoteles
0
CANCUN Tours
0
CANCUN Venues
0
CANCUN Restaurants
0
CANCUN Providers
0
CHETUMAL Hotels
0
COSTA MAYA Tours
0
COZUMEL Hotels
0
COZUMEL Providers
0
COZUMEL Tours
0
HOLBOX Hotels
0
HOLBOX Tours
0
Holbox Restaurants
0
ISLA MUJERES Hotels
0
ISLA MUJERES PROVIDERS
0
MAHAHUAL Hotels
0
MAHAHUAL Restaurants
0
PLAYA DEL CARMEN Hotels
0
Playa Del Carmen Providers
0
RIVIERA MAYA Hotels
0
TULUM Hotels
0
TULUM Tours
0
PUERTO MORELOS Hotels
0
MAHAHUAL Point of interest
0
General Info Cancun
1
Cancun Airport
Chetumal
0
Aguascalientes
AGUASCALIENTES Hotels
0
Baja California Norte
MEXICALI Hotels
0
TIJUANA Hotels
0
TIJUANA Providers
0
ENSENADA Providers
0
Baja California Sur
LOS CABOS Hotels
0
Los Cabos Providers
0
LORETO Hotels
0
LA PAZ Hotels
0
La Paz Providers
0
Campeche
DMC Campeche
0
CIUDAD DEL CARMEN Hotels
0
San Francisco DE CAMPECHE Hotels
0
Tours Campeche
0
CAMPECHE Hotels
0
CAMPECHE Providers
0
CALAKMUL Providers
0
Chiapas
CHIAPAS Tours
0
CHIAPAS Providers
0
CHIAPA DE CORZO Hotels
0
PALENQUE Hotels
0
SAN CRISTOBAL DE LAS CASAS Hotels
0
San Cristobal De Las Casas Restaurants
0
TUXTLA GUTIERREZ Hotels
0
Chihuahua
CHIHUAHUA Providers
0
CHIHUAHUA Tranports
0
CHIHUAHUA Hotels
0
CIUDAD JUAREZ Hotels
0
BARRANCAS DEL COBRE Hotels
0
CEROCAHUI Hotels
0
CREEL Hotels
0
Coahuila
MONCLOVA Hotels
0
SALTILLO Hotels
0
TORREON Hotels
0
Colima
COLIMA Hotels
0
COLIMA Providers
0
MANZANILLO Hotels
0
Durango
DURANGO Hotels
0
Guanajuato
CELAYA Hotels
0
GUANAJUATO Hotels
0
GUANAJUATO Tours
0
GUANAJUATO Providers
0
GUANAJUATO Transports
0
IRAPUATO Hotels
0
LEON Hotels
0
SAN MIGUEL DE ALLENDE Hotels
0
San Miguel DE ALLENDE Providers
0
SILAO Hotels
0
Guerrero
ACAPULCO Tours
0
ACAPULCO Hotels
0
ACAPULCO Providers
0
IXTAPA ZIHUATANEJO Hotels
0
IXTAPA Providers
0
TAXCO Tours
0
TAXCO Hotels
0
Hidalgo
PACHUCA Hotels
0
Jalisco
GUADALAJARA Hotels
0
GUADALAJARA Tours
0
GUADALAJARA Transport
0
GUADALAJARA Providers
0
PUERTO VALLARTA Hotels
0
Puerto Vallarta Providers
0
PUERTO VALLARTA Tours
0
TEQUILA Tours
0
TEQUILA Hotels
0
Estado de Mexico
CUAUTITLAN IZCALLI Hotels
0
LAS AMERICAS Hotels
0
NAUCALPAN Hotels
0
TLALNEPANTLA Hotels
0
TULTITLAN Hotels
0
Tours State of Mexico
0
TOLUCA Hotels
0
San Juan DE TEOTIHUACAN Hotels
0
VALLE DE BRAVO Hotels
0
Providers
0
Michoacan
MORELIA Hotels
0
MORELIA Tours
0
PATZCUARO Hotels
0
Providers
0
Morelos
CUERNAVACA Hotels
0
CUERNAVACA Tours
0
XOCHITEPEC Hotels
0
Providers
0
Nayarit
SAYULITA Tours
0
TEPIC Hotels
0
NUEVO VALLARTA Hotels
0
PUNTA MITA Hotels
0
Nuevo Leon
MONTERREY Tours
0
MONTERREY Hotels
0
SAN NICOLAS DE LOS GARZA Hotels
0
SAN PEDRO GARZA GARCIA Hotels
0
MONTERREY Providers
0
Oaxaca
OAXACA Tours
0
OAXACA Hotels
0
Oaxaca Providers
0
Oaxaca Restaurantes
0
SALINA CRUZ Hotels
0
HUATULCO Hotels
0
HUATULCO Providers
0
PUERTO ESCONDIDO Hotels
0
Puebla
PUEBLA Tours
0
PUEBLA Hotels
0
CHOLULA Hotels
0
PUEBLA Provider
0
Querétaro
SAN JUAN DEL RIO Hotels
0
QUERETARO Hotels
0
QUERETARO Providers
0
San Luis Potosí
SAN LUIS POTOSI Hotels
0
SAN LUIS POTOSI Providers
0
Sinaloa
CULIACAN Hotels
0
LOS MOCHIS Hotels
0
MAZATLAN Hotels
0
EL FUERTE Hotels
0
MAZATLAN Providers
0
Sonora
HERMOSILLO Hotels
0
NOGALES Hotels
0
OBREGON Hotels
0
Tabasco
VILLAHERMOSA Tours
0
VILLAHERMOSA Hotels
0
VILLAHERMOSA Providers
0
Tamaulipas
NUEVO LAREDO Hotels
0
TAMPICO Hotels
0
TAMPICO Transports
0
REYNOSA Hotels
0
Tlaxcala
TLAXCALA Providers
0
Veracruz
BOCA DEL RIO Hotels
0
COATZACOALCOS Hotels
0
POZA RICA Hotels
0
VERACRUZ Hotels
0
VERACRUZ Providers
0
XALAPA Hotels
0
Yucatan
CELESTUN Hotels
0
CHICHEN Hotels
0
Chichen Itza Tours
0
MERIDA Tours
0
MERIDA Hotels
0
MERIDA Providers
0
MAXCANU Hotels
0
UXMAL Hotels
0
VALLADOLID Hotels
0
VALLADOLID Providers
0
Zacatecas
ZACATECAS Hotels
0
ZACATECAS Providers
0
Others
Otros Proveedores
0
General Descriptions
0
Hotel Chains in Mexico
0
Convenios Globales
0
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