SAT Mexico Tour and Travel

Reservations 14

• How much time in advance should reservations be made?
• Is the availability of the services guaranteed?
• I had problems to finalize a reservation. What should I do now?
• When do I receive a confirmation for my reservation?
• There is an error in the reservation. What should I do?

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Payments 6

• How do I pay?
• How secure are online payments?
• Where can I see a receipt of my payment?
• I keep getting a credit card error while trying to book, what do I do?
• What should I do if there are unrecognized or unauthorized charges on my payment card bill?

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Flights 14

• Can I hold a flight reservation for booking at a later time?
• What options do I have when booking a flight on SAT Mexico Online?
• How do I make a seat or meal request when booking my flight?
• Can I add another traveler to my flight reservation?
• How can I book travel for a group?

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Car Rental 16

• What options do I have for car rental?
• What are the requirements for renting a car?
• Can I hold a reservation for booking at a later time?
• When do I pay for the car rental reservation?
• What does my car rental include?

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Hotels 16

• What types of accommodation are available?
• How does it work with the room configuration in hotels?
• What types of meals will be offered in hotels?
• How can I check availability?
• Can I make special requests with my hotel room reservation?

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Tours and Transfers 16

• What type of tours are available on SAT Mexico Online?
• What is the benefit of booking individual/private services?
• What is the benefit of booking a shared travel service?
• Can clients book customized tours?
• What languages are available for the tours offered on SAT Mexico Online?

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Touring and Vacation Package 12

• What type of holiday packages are available on SAT Mexico Online?
• What is the difference between tours, touring holidays, and packages?
• What is the benefit of booking an individual/private services?
• What is the benefit of organized group travel?
• Can I request customized programs?

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