Hotels

What types of accommodation are available?
Mexico is one of the world´s most popular tourist destinations. You can thus expect all types of accommodation, for all tastes and all budgets. From host...
Jue, 18 Abr, 2019 at 9:00 P. M.
How does it work with the room configuration in hotels?
* SINGLE: One bed or 2 beds for one person. * DOUBLE: 1 King-size or queen-size bed. * TWIN: 2 Individual beds. * TRIPLE/QUADRUPLE/ETC: Indicates the numbe...
Jue, 18 Abr, 2019 at 9:01 P. M.
What types of meals will be offered in hotels?
Depending on each hotel the following options can be offered: * Room only (European Plan): In this case, only the room is included in your price. No break...
Jue, 18 Abr, 2019 at 9:01 P. M.
How can I check availability?
When searching your hotel, a list of hotels with availability appears. For each hotel, we indicate which room types are available for the required dates....
Jue, 18 Abr, 2019 at 9:02 P. M.
Can I make special requests with my hotel room reservation?
Yes, please inform us about the specific wishes you have for your hotel reservation by sending an email to bookings@satmexico.com. We will contact the ho...
Jue, 18 Abr, 2019 at 9:02 P. M.
Are there special packages available for honeymoons?
Yes, SAT Mexico DMC can offer various honeymoon packages. These can be booked directly or could serve as inspiration for your tailor-made honeymoon packa...
Jue, 18 Abr, 2019 at 9:02 P. M.
What does a hotel booking include?
When you select a hotel, you will read on the hotel page which meals and amenities are included. We will always include taxes in the prices.
Jue, 18 Abr, 2019 at 9:03 P. M.
Clients don't know which dates they are traveling yet. Can they book a hotel and leave the arrival dates open?
We cannot hold or reserve a selected fare for booking at a later date. To ensure you receive the fare you found on this online platform, you need to book...
Jue, 18 Abr, 2019 at 9:03 P. M.
How do I know my hotel reservation is confirmed?
After having received the reservation, we will directly send you the confirmation of the hotel booking with reservation number. If you don´t receive this...
Jue, 18 Abr, 2019 at 9:04 P. M.
When will I be charged for my hotel reservation?
The total amount of the hotel reservation will have to be paid on our website when booking, to confirm the booking.
Jue, 18 Abr, 2019 at 9:04 P. M.