Hotels

What types of accommodation are available?
Mexico is one of the world´s most popular tourist destinations. You can thus expect all types of accommodation, for all tastes and all budgets. From host...
Jue, 18 Abr, 2019 a 9:00 P. M.
How does it work with the room configuration in hotels?
* SINGLE: One bed or 2 beds for one person. * DOUBLE: 1 King-size or queen-size bed. * TWIN: 2 Individual beds. * TRIPLE/QUADRUPLE/ETC: Indicates the numbe...
Jue, 18 Abr, 2019 a 9:01 P. M.
What types of meals will be offered in hotels?
Depending on each hotel the following options can be offered: * Room only (European Plan): In this case, only the room is included in your price. No break...
Jue, 18 Abr, 2019 a 9:01 P. M.
How can I check availability?
When searching your hotel, a list of hotels with availability appears. For each hotel, we indicate which room types are available for the required dates....
Jue, 18 Abr, 2019 a 9:02 P. M.
Can I make special requests with my hotel room reservation?
Yes, please inform us about the specific wishes you have for your hotel reservation by sending an email to bookings@satmexico.com. We will contact the ho...
Jue, 18 Abr, 2019 a 9:02 P. M.
Are there special packages available for honeymoons?
Yes, SAT Mexico DMC can offer various honeymoon packages. These can be booked directly or could serve as inspiration for your tailor-made honeymoon packa...
Jue, 18 Abr, 2019 a 9:02 P. M.
What does a hotel booking include?
When you select a hotel, you will read on the hotel page which meals and amenities are included. We will always include taxes in the prices.
Jue, 18 Abr, 2019 a 9:03 P. M.
Clients don't know which dates they are traveling yet. Can they book a hotel and leave the arrival dates open?
We cannot hold or reserve a selected fare for booking at a later date. To ensure you receive the fare you found on this online platform, you need to book...
Jue, 18 Abr, 2019 a 9:03 P. M.
How do I know my hotel reservation is confirmed?
After having received the reservation, we will directly send you the confirmation of the hotel booking with reservation number. If you don´t receive this...
Jue, 18 Abr, 2019 a 9:04 P. M.
When will I be charged for my hotel reservation?
The total amount of the hotel reservation will have to be paid on our website when booking, to confirm the booking.
Jue, 18 Abr, 2019 a 9:04 P. M.