The prices of the travel services are as quoted on this online platform, except in cases of obvious error. Prices and services are subject to availability and change at any time.
Occasionally we have to make changes on our website both before and after bookings have been confirmed. On infrequent occasions, this also means that we may have to cancel confirmed reservations and we reserve the right to do so at any time. Usually, any change to the content of our travel services is made to maintain the quality of these services at the best possible level. Most changes are minor, but occasionally we have to make a significant change. We reserve the right to change prices from time to time.
Despite our best efforts, in rare cases, some of the travel services listed on this online platform may be incorrectly priced. SAT Mexico DMC reserves the right to correct any pricing errors on our website and on pending reservations made under an incorrect price. In such event, if available, we will offer clients the opportunity to keep their pending ticket at the correct amount, we will provide alternative options, or we will cancel the reservation without penalty. SAT Mexico DMC is under no obligation to provide travel services at an incorrect (lower) price, even after having sent a confirmation of the booking.
All changes which are not significant are treated as minor changes, and therefore there is no right to cancel or to claim compensation. If we have to make a significant change or cancel before departure, we will where compensation is appropriate, pay a salary depending on the circumstances. Payment will not be payable, and no liability can be accepted where we are forced to make a change or cancel as a result of unusual or unforeseeable circumstances beyond our control, the consequences of which we could not have avoided with all due care.
Please note that some banks and credit cards impose fees for international transactions. If you are making a booking from outside Mexico on a credit card of your country, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local money and may, therefore, be a different figure than the figure shown on the billing summary page for a reservation booked on this website. Also, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of Mexico. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.