Please read these booking conditions carefully. By asking us to confirm a booking of tours and transfers we assume you have read these terms and conditions and agree to them. All bookings of tours and transfers are subject to these booking conditions.

RESERVATIONS

The party leader (the person who represents the traveling party for whom you make the booking) must be at least 18 years of age and must be authorized to make the booking by these booking conditions by all persons named on the booking. By confirming the booking, on behalf of the traveling party, you agree that the traveling party authorizes you. You, as travel agent, will be responsible for making the complete payment due to us.


SAT Mexico DMC pre-negotiates rates with local tour operators to facilitate reservations on your behalf. The rate displayed on the website is a combination of the pre-negotiated rate reserved on your behalf by SAT Mexico DMC and the facilitation fee retained by SAT Mexico DMC to compensate us for our services.


You authorize SAT Mexico DMC to make bookings at the total reservation price, which includes services as indicated, service fees, and taxes. You agree to be charged by SAT Mexico DMC for the entire reservation price. Upon submitting your reservation request, you authorize SAT Mexico DMC to facilitate reservations on your behalf, including making payment arrangements with local operators.


You acknowledge that, except concerning tax obligations on the amounts we retain for our services, SAT Mexico DMC does not collect taxes for remittance to applicable taxing authorities. The local tour operator invoices SAT Mexico DMC for tax amounts and is responsible for remitting applicable taxes to the relevant taxing jurisdictions. SAT Mexico DMC does not act as co-vendor with the supplier with whom we book travel arrangements. Taxability and the appropriate tax rate vary by location. The actual tax amounts paid by SAT Mexico DMC to the tour operator may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the travel service by the traveling party. We retain our fees as compensation in servicing the travel reservation. Our fees vary depending on the amount and type of travel service.


We will always be doing our most significant effort to deliver all the services as offered on our website. However, please note that products and prices provided on this website are subject to availability and change without prior notice. Some services we need to reconfirm in advance with our local suppliers. In case of unavailability, our system will automatically indicate this online, or you might as well be informed via e-mail.


Many activities offered on SAT Mexico Online are available from 1 person. If 2 or more participants are required, we will indicate this. Unfortunately, in some cases, it will be necessary to pay for the required minimum number of participants (for example, for a tour with a minimum of 2 persons, your client will have to pay double if he/she is a single traveler). If the minimum number of participants is not reached, and your client does not want to pay for the required minimum number of participants, we will either reschedule or cancel the reservation and reimburse the amount spent.  


Please note that departures are always subject to certain conditions. In case a departure, for some reason, is canceled, we will either reschedule, offer an alternative activity, or reimburse the payment.