You can realize the full amount directly on our website when you are booking travel services. Our booking process is entirely automatic, and SAT Mexico DMC uses the newest technology to offer clients the highest security possible when doing an online transaction. We accept the following credit cards: Visa, MasterCard, and American Express. Alternatively, you can pay with a bank transfer. If you want to discuss alternative payment methods, please contact one of our sales representatives, and we will be happy to discuss options.
Bookings need to be made at least 48 hours in advance so that we can guarantee your reservation. SAT Mexico DMC does not hold or reserve a selected fare for booking at a later date. To ensure you receive the fare you found on SAT Mexico Online and to confirm the travel service, we need to receive your payment. If our website indicates that the travel service is available upon request, and availability is thus not guaranteed upon booking, we will either discuss alternative activity options or refund the total amount paid to us in case we cannot confirm this particular travel service.
After having made a reservation and the payment is processed, we will send you the confirmation via e-mail. To view and print a record of your reservation and payment, you can also go to "My Bookings." Click on the booking you wish to view.
If you have unauthorized charges billed to your card or see charges from SAT Mexico DMC that you do not recognize, please contact us immediately and provide card number, date, and amount (as displayed on your credit card bill) so we can locate the booking. Also, report unauthorized charges to your card company. Following your card company's procedure is essential to ensure that the transaction is taken off your card statement. SAT Mexico DMC values your trust and confidence and is committed to working with your card company and with law enforcement.