To confirm the travel services, we need to receive your payments. The exact payment conditions will be agreed during the booking process.
To confirm a booking, we will ask for a deposit amount. The total payment must - in most cases - be received by us no less than four weeks before departure. The exact date for the final payment is shown on the confirmation invoice. If for any reason, the full amount is not sent to us by the due date and you have not notified us, we are entitled to assume that you wish to cancel the booking and will retain the deposit paid. If the reservation is made within four weeks before departure, you will be asked to pay the entire amount to confirm the reservation of your clients´ holiday package.
If you have unauthorized charges billed to your card or see costs from SAT Mexico DMC that you do not recognize, please contact us immediately and provide card number, date, and amount (as displayed on your credit card bill) so we can locate the booking. Also, report unauthorized charges to your card company. Following your card company's procedure is essential to ensure that the transaction is taken off your card statement. SAT Mexico DMC values your trust and confidence and is committed to working with your card company and with law enforcement.