Please read these booking conditions carefully. By asking us to confirm a car rental booking, we assume you have read these terms and conditions and agree to them. All car rental bookings are subject to these booking conditions.


RESERVATIONS

SAT Mexico DMC works with Cartrawler as our car rental partner. On our website you can find pre-negotiated rates with a large number of car rental companies, to facilitate reservations on your behalf. The prices displayed on the site is a combination of the pre-negotiated rate reserved on your behalf by Cartrawler and the facilitation fee retained by SAT Mexico DMC to compensate us for our services.


You authorize Cartrawler to make bookings at the total reservation price, which includes the rate of the car rental, service fees retained by SAT Mexico DMC, taxes, and other services indicated to be included with the product. You agree to be charged by Cartrawler for the total reservation price. Upon submitting a reservation request, you authorize Cartrawler to facilitate reservations on your behalf, including making payment arrangements with the car rental provider.


You acknowledge that, except concerning tax obligations on the amounts we retain for our services, we do not collect taxes for remittance to applicable taxing authorities. The car rental companies invoice Cartrawler for tax amounts and are responsible for remitting applicable taxes to the appropriate taxing jurisdictions. SAT Mexico DMC does not act as co-vendor with the car rental company with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary by location. The actual tax amounts paid by Cartrawler to the car rental provider may differ from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual car rental by our customers. SAT Mexico DMC, as a middle-agent, and Cartrawler retain a fee as compensation in servicing your travel reservation. Our prices vary depending on the amount and type of car rental.


The minimum age for renting a car varies by rental company. For most companies, renters need to be 25 or older. For drivers between 21 and 24, an additional fee may apply. The center also needs to possess a full driver´s license. If the renter´s license is not in Roman alphabet (i.e., Arabic, Greek, Russian or Chinese), he/she needs to bring an International Driver´s License as well as his/her private license. A deposit amount will be held against the renter´s card(s) for the period of the booking. Credit card(s) must be in the name of the primary driver. If the renter fail to present a valid credit card or lack of sufficient funds available on the credit card, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed. The renter should present a valid photo-ID and a printed version of his/her voucher upon arrival at the rental desk. Additional drivers must have a valid driver´s license on their name. Extra charges apply for other drivers. This option can be booked when checking in. The vehicle will be supplied with a full tank of fuel. To avoid incurring fuel charges the renter will need to return it complete.


You are asked to indicate where clients want to drop-off the car when you are making a reservation. In case clients are returning the car in a different destination, additional fees will apply. If the renter requires to extend the rental period after the collection of his/her rented vehicle, he/she must pay the extra costs directly to the car rental agency. Local rental rates prevailing at that time will apply.

 

Car rental reservations with SAT Mexico DMC always include the following:


Collision Damage Waiver (CDW)

Third Party Liability Protection (TP)

Theft Waiver (TW)

Tax

Airport tax

Unlimited mileage

Breakdown assistance


Your clients´ vehicle will be supplied with a full tank of fuel. To avoid incurring fuel charges they will need to return it complete.


The renter may be held responsible for damage to or loss of tires, windscreens, glass, and undercarriage. We recommend to check details with the car rental agent upon arrival.


The vehicles displayed and models listed are the most common vehicles used by our car rental partners. Neither SAT Mexico DMC, Cartrawler, nor the rental car companies can guarantee the specific model renters will receive at the rental counter. SAT Mexico DMC will send all the details of the car rental reservation to the car rental company, but we do not have information on which exact models are available on any given date. Although we cannot guarantee that the rental car company will have the exact car model you requested available at pick-up, the rental company should always be able to provide a vehicle of the same size and class as you asked for.

 

Cross-border travel is not allowed.


Conditions may vary. To learn more about the policy of the car rental company of your choice, search for a car, make a selection, and then check the detailed rental information.