Airlines have different policies for baggage allowances. Generally, with major airlines, you may take one personal item (such as a purse or briefcase) and one piece of carry-on luggage on board with maximum dimensions of 55x35x25cm and with a maximum weight of about 5kg. Sizes and weight may vary per airline. Please contact us for more information. Anything more significant must be checked in. Economy Class travelers may generally check in 20-23kg without a charge. In business class, the weight allowance is usually 30kg.
For more detailed information, please contact us by calling (+52) (55) 3689 7600, from Mondays to Fridays from 07:00 am till 08:00 pm and on Saturdays from 09:00 am till 02:00 pm (Central Standard Time Mexico), or send an email to bookings@satmexico.com. Alternatively, check the website of the airline that operates your flight.